Privacy Policy
Last updated: June 2026
Who We Are
The Tidy Touch ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:
Email: avneet@thetidytouchltd.co.uk
Information We Collect
We may collect and process the following personal information:
Name
Email address
Telephone number
Details contained within your enquiry or correspondence
Website usage information collected through cookies and analytics technologies
How We Collect Information
We collect information when you:
Submit an enquiry through our website contact form
Contact us by email or telephone
Subscribe to marketing communications
Visit and use our website
How We Use Your Information
We use your personal information to:
Respond to enquiries about our services
Provide information you have requested
Communicate with prospective clients regarding services they have expressed an interest in
Improve our website and user experience
Send marketing communications where you have consented to receive them or where permitted by law
Meet our legal and regulatory obligations
We do not sell or rent your personal information to third parties.
Lawful Basis for Processing
Under UK data protection law, we process personal information on the following lawful bases:
Legitimate Interests
To respond to enquiries, communicate with potential clients, and manage our business operations.
Consent
Where required, we rely on your consent for:
Marketing emails
Non-essential website cookies, including analytics cookies
You may withdraw your consent at any time.
Contract
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Marketing Communications
If you choose to receive marketing communications from us, we may contact you by email with information about our services.
You can unsubscribe from marketing emails at any time by:
Clicking the unsubscribe link in our emails, or
Contacting us directly using the details above
We will stop sending marketing communications when you withdraw your consent.
Analytics and Cookies
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
We use Google Analytics to collect anonymous information about website usage, including:
Pages visited
Time spent on the website
Device and browser information
General geographic location
This information helps us improve our website and services.
Where required by law, non-essential cookies such as analytics cookies will only be placed on your device after you have provided consent through our cookie banner or preference tool.
Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating our website and business, including:
Website hosting providers
Email service providers
Analytics providers
These providers only process personal information on our behalf and are required to keep it secure.
We may also disclose information where required by law or to protect our legal rights.
International Transfers
Some of our service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate safeguards to ensure it remains protected in accordance with UK data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and business requirements.
When information is no longer required, it will be securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information in certain circumstances
Restrict or object to certain processing activities
Request transfer of your personal information where applicable
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Complaints
If you are unhappy with how we handle your personal information, please contact us so we can attempt to resolve your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page together with the revised "Last updated" date.